Delivery & Payment methods

Delivery Information

  • All of our shop items (machined timber and worktops) are generally on 7-8 working day lead time depending on stock.

  • Bespoke worktops and machined timber cut to size will be dispatched within 10 working days.

  • Delivery cost is £48.00 (incl VAT)

  • We deliver to England, Wales, and part of Scotland. We do not deliver to Highlands and Islands.

  • We aim to use our own transport for most of our timber deliveries. Some orders are dispatched via Parcelforce. We are talking about small orders (up to 1400mm in length) and distant from our workshop (more than 100 miles). Such orders are expertly packed and shipped by courier.

  • We will contact you once your order is ready for delivery to arrange a convenient day and time for deliveries.

  • We deliver the order between 7 am and 7 pm, Monday to Saturday. 

  • Someone must be available to sign and check your order, as well as assist the delivery driver in unloading.

  • GG Joinery deliveries are made by one man only. If the customer wants to help with the unloading, please be aware the worktops are very heavy. GG Joinery cannot be held liable for any injury to persons unloading the delivery no matter how caused.

Collections:

  • A collection is an option for any order. Our collections take place at our workshop in Lingfield, Surrey between the hours of 8 am – 5 pm from Monday to Friday, and between 9 am -2 pm on Saturdays.

  • We will contact you once the order is ready to collect to arrange a convenient timeslot for collections.  

Storage:

  • We recommend that all worktops are oiled immediately upon receipt.
  • Installation should be carried out as soon as possible after delivery. However, if storage is necessary the worktops must be laid flat. 
  • Multiple items should be separated by battens or bearers to allow for air circulation.
  • We strongly advise against prolonged storage as even if customers take precautions it is not unlikely for wooden worktops to bow or warp. 
  • Worktops must be stored indoors (not in garages or outbuildings), away from extreme heat (radiators, etc), and far away from any recently plastered OR painted areas.
  • Do not store worktops vertically or on edges.

Payment methods:

Payments for orders placed directly through our website are carried out by two companies:

  • Opayo

Payment by Opayo

  • PayPal

Payment by PayPal